Terms & Conditions

Welcome to Wild Bluebells Australia. By accessing and using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

1. General Terms

These Terms and Conditions ("Terms") govern your use of the Wild Bluebells website and the purchase of products from Wild Bluebells Australia. By using our website or making a purchase, you agree to these Terms in full.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Products and Pricing

• All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.
• We reserve the right to change product prices at any time without prior notice.
• Prices shown at the time of order placement are the prices you will be charged.
• All products are subject to availability. We reserve the right to limit quantities.
• Product images are for illustration purposes only. Actual products may vary slightly in appearance.

3. Orders and Payment

Order Acceptance: All orders are subject to acceptance by Wild Bluebells. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment: Payment must be made at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All payments are processed securely through our payment gateway.

Order Confirmation: You will receive an email confirmation once your order has been successfully placed. This confirmation does not constitute acceptance of your order, merely receipt of it.

4. Shipping and Delivery

• Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
• Risk of loss and title for products pass to you upon delivery to the shipping carrier.
• You are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses provided by the customer.
• For detailed shipping information, please refer to our Shipping & Returns page.

5. Returns and Refunds

We offer a 30-day return policy for unused products in their original packaging. Detailed return procedures are outlined on our Shipping & Returns page.

• Refunds will be issued to the original payment method within 5-7 business days of receiving your return.
• Original shipping costs are non-refundable unless the return is due to our error.
• Customers are responsible for return shipping costs unless the product is defective or we made an error.

6. Product Use and Safety

Intended Use: Our products are intended for external use only unless otherwise specified. Always read and follow product labels and instructions.

Allergies and Sensitivity: While our products are made with natural ingredients, individual reactions may vary. We recommend performing a patch test before full application. Discontinue use if irritation occurs.

Medical Conditions: If you have a skin condition or are pregnant/nursing, consult with a healthcare professional before using our products.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Wild Bluebells Australia and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

8. Privacy

Your privacy is important to us. We collect and use personal information in accordance with Australian privacy laws. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Wild Bluebells Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our products or website.

Our total liability to you for any claim arising from your use of our products or website shall not exceed the amount you paid for the product giving rise to the claim.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted, or modified by agreement.

11. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Australia.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: